Terms of Service

Last Updated: September 10, 2025

Key Points

  • You own your content, and you're responsible for it
  • We offer a 14-day refund policy for new subscriptions
  • We can terminate accounts that violate our terms
  • Our liability is limited as described below
  • These terms are governed by applicable law

1. Acceptance of Terms

By accessing and using StayHive ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

StayHive provides a platform for creating and managing digital welcome guides for vacation rentals and hospitality properties.

3. User Accounts

To use certain features of the Service, you must register for an account. You are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. User Content

You retain ownership of content you create using our Service. However, you grant us a license to:

  • Store and display your content as necessary to provide the Service
  • Make backups and ensure service reliability
  • Comply with legal requirements

5. Prohibited Uses

You may not use our Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malicious software or spam
  • Engage in fraudulent activities
  • Harass or abuse other users

6. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. We offer a 14-day refund policy for new subscriptions.

7. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

8. Limitation of Liability

In no event shall StayHive be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

10. Contact Information

If you have any questions about these Terms, please contact us at:

StayHive Inc.
Email: legal@stayhive.app